Quote from: DerFinne on August 23, 2017, 06:34:08 PM

Quote from: Quimby88 on August 23, 2017, 03:52:26 PM

Quote from: DerFinne on August 23, 2017, 09:42:32 AM

Hi
First of all I am a big fan from your game , but sadly some of your offers to get extra coins are not paying , or at least I didn´t got paid like : Aldaniti - Win 4x50 Food , I supposed to get 4,825 coins but havent arrived and I complete the offer 2 days ago and today I made a survey and I should get 2,275 coins , but it is not showing :-( . Last week everything works fine at least with the surveys but not now :-(
Hope you can fix the problem soon
My ingame name is DerFinne
Best Regard
Daniel

Hi, if you see that you have earned coins (and these coins are displayed once you load an offerwall - inside offerwall, not above) your coins will be credited usually between 1-3 days, but if an offer is not accepted as completed by offer wall, there is nothing we can do. Its because we are getting notified about completed offers only.

Unfortunately, we can't decide if you have done everything what you should. You can also click on "Support" button and there you should see list of offers accepted by you and if they were credited to your account or not.

Ok thanks for the quick response - anyway wired specialy the aldaniti offer I did all like they said , I also now get a lot of spam mails from them , but no coins after all . And also the surveys I answer all they questions , and they all write thanks in the end , but for some I get the extra coins for some not - it is like a 50-50 chance .
Anyway I like your game and I will just collect more Eggs to get all updates in the game :-)

How I said, I have no impact in this, but it may happen there some incompletable offers, if you are sure that you have done everything you have been asked to do, you should always contact directly offer wall support, because also in their interest is to investigate and remove protentional scam offer, because if you will complete offer and you won't get coins, they won't get paid, we won't get paid and you won't get paid. If coins are credited to your offerwall account, they will be credited no longer than 3 days after completing the offer, but if you have completed an offer and your coins are not credited to your offerwall account, you should contact support.