Quote from: sempron on August 24, 2017, 03:24:20 AM

Quote from: Ginger Ninja on August 23, 2017, 09:50:24 PM

Quote from: sempron on August 23, 2017, 04:29:40 PM

Quote from: Ginger Ninja on August 23, 2017, 11:17:49 AM

fantastic stuff guys!

Thanks for all of your continued hard work

did your nav coins arrive on polo yet?

Lol no not arrived yet. Its not a problem with Nav its Poloniex - they have zero support! 3 weeks and still no reply or my coins!

damn 3 weeks? I'm only at my first week waiting, guess I have to lower my expectations even more. Or worse give up that Polo will never answer the tickets I filled or get my nav coins back.

You WILL get them back... eventually, but it takes them to have to go in manually and credit you. Why on earth they don't have an automated "flush" on all coins that looks at whats come in and gone out, notice there is a difference and alert an admin is beyond me. I know of no other company on the planet that treats its customers so badly and thinks that 45 days is "ok" in this day and age to even answer a ticket - yes there are people still waiting for tickets to be read after 45 days even now!

To reiterate the problem is NOT Nav it is POLONIEX. And not just Nav.

They harp on about how the secc has them doing this that and the other but they don't audit themselves. Tristan (Owner) earns too much money from doing nothing these days and will just sell Polo off eventually. Why hire more staff that effects his profits when he can take down all forms of communication (notice the troll box has gone?) not have a phone number and ignore all support emails?

There is nothing you can do - believe me I have tried. You just have to wait.