Hi Dangerous_Mind,
Thank you getting back to us I was just working on answering your questions about our exchange rate.
So you always have 2 UTXO fees one that covers the necessary UTXO fees that allows us to process your payment and one to pay the UTXO fees to send your funds to us. We (and our competitors) don't have any influence when it comes to these fees.
Best regards,
Robert @Bitwala
So the first UTXO fee costs 2.45 and the second costs 15...
I just talked to one of your competitors and they said:
At the moment, the miner fee within our services is fixed and makes 0,0005 BTC (1.78) per transaction. However, we are planning to give to our users an opportunity to choose the amount they are willing to pay for outgoing transactions by themselves.
They take there money on other fees like 1% on the transaction. If I would make a transaction of 5.000 with them I would pay much more on there service but would pay much less if I make a 100 transaction with you.
We have to know what are the rules of the game to make the best choices. And we won't trust our money to companies that hides things from us.
Your support has another explanation for this...
The fee depends on the number of incoming transactions to your wallet, so the more of transaction transferring to or away from your wallet the higher the fee you will have pay for the transaction.
Glad I made few transactions.
