Re: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money
I need to know something I have exchanged $82 from my VCC and when I tried to withdraw to my wallet it asks for $20 as a blockchain fee?
!? What the hell! How is it possible to ask for such a huge fee I send from any wallet to other wallet in the very same time and it asks for maximum $5 so how is it $20 is wirex turning to be scam? Please I need some explanation!!!!!!
!? What the hell! How is it possible to ask for such a huge fee I send from any wallet to other wallet in the very same time and it asks for maximum $5 so how is it $20 is wirex turning to be scam? Please I need some explanation!!!!!!Hello.
Any account related issues must be addressed to support@wirexapp.com from your e-mail registered with Wirex. This is for identification and security reasons.
Without checking your account very hard to provide the full answer.
Please note, that we don't regulate blockchain fee and show it in your account the same as we received it from our provider BitGo. The fee is not constant and the fee depends on many factors. For example, if you have many small deposits/transfers the fee will be highly increased for your wallet.
Please also check this article: https://help.wirexapp.com/hc/articles/115000219854
There are some suggestions about the high blockchain fee and possible actions. Hope it helps.