Quote from: Bermuda666 on August 27, 2017, 11:49:53 PM

Quote from: madbit1000 on August 27, 2017, 11:11:24 PM

HI, i am really struggling with adding csv files from all my transactions. I tried adding csv from bitcoin wallet, adding from exchanges. I get the same problem all the time, its a time stamp issue, what am i doing wrong?

I have been trying to do this all week. really frustrating. COIns also double up on my myetherwallet every time i remove the trade manually, it comes back as saying i own double or still own the coins, I cant get it to 0 as i have sold a bunch of them through etherdelta exchange. Problem is the bunch i have sold are the most profitable or expensive to buy.

HELP??

Hey @madbit1000,

thank you for getting in touch with us.

It´s hard to say, what exactly went wrong, without further information.

For me it looks like you´ve tried to upload the data with our "CSV Import" from the three "Bulk Imports".
It´s not going to work this way, because it is a different format and more intended to use it for internal data transfers.
The error message is a clear sign, you have used the wrong file for an importer.

Your able to enter your collected data either manually, with our "Excel Import", or with our "Custom Exchange Import".
Even as a FREE user you are also able to import automatically from BTC addresses, with our "ETH and BTC Wallet API Imports".

Instead of trying all week, you could have just send us a brief description of the problem and we would have helped you, swiftly.
I recommend this now, as this is the most efficient way to support you and to give you the best answer possible.

Please open up a ticket for more detailed information on any issue here:
https://cointracking.info/feedback.php

We will do our best to help you.

Best regards,
Keven

Apologies for sounding like a pain in the but, it merely felt like a week it was only a few days, its me i am tying to import csv files without using your template by editing and copy pasting the columns, as i have so many to enter. It will be somewhere in the 1000's region.

I will contact you soon.

Cheers

Oh and great work on the exchange additions.