Quote from: Guvn0r on August 28, 2017, 05:28:31 PM

Quote from: LTCbusiness on August 28, 2017, 02:53:30 PM

Quote from: Guvn0r on August 28, 2017, 02:47:47 PM

I had an issue like this regarding bank transfer which was also kind of urgent because my order was going to get cancelled if no payment was made, and I used their hotline, you can find the info on this page...

https://enshop.bitmain.com/contact.htm

Hope this helps, Goodluck

Thank you so much dude, so they do speak English via the hotline right? And may I ask if your problem solved? I mean do they allow you to extend the payment deadline or allow you to change the payment to BTC/LTC?

Yes, they speak english over hotline. I had to make a new order.. that is how it was solved. Talk to them about your problem, I am sure they ll get it fixed.

Ya, I just tried to call their number several time today and the automatic teller told that they do not support via phone, please submit the ticket online. Really do not understand what is going on with Bitmain support at the moment Angry