Regarding Over-Rake RefundsThe investigation into over-raked pots has been completed. We are now loading the data to run a payout script. We expect this process to take up to 36 hours to complete. Once paid out, players will notice a transaction with type "Refund" in the cashier screen. Players will also be credited an equal amount of Bitcoin Cash, which can be claimed in the same manner as our BCH distribution process, by emailing
bch@swcpoker.eu and following the instructions.
Thanks for the update. You stated earlier this month that this "bug happened rarely and did not affect many players." Now that the investigation is complete, can you let us know how many players were affected and the number of missing coins in aggregate?