Hello,

2 says ago I sent bitcoins from my JAXX wallet to atb webpage by scanning the QR code.

I never received the atbs and my bitcoins have disappeared without any transaction being recorded at my wallet.

I contacted 3 times the support of atb, without any success though, since the insist that they need the transaction ID which I don't have.

I contacted JAXX wallet's support twice but they did not provide any solution yet.

Any suggestion will be very much appreciated.

Thank you in advance.