Quote from: aposkala on September 01, 2017, 01:50:04 PM

Hello,

2 says ago I sent bitcoins from my JAXX wallet to atb webpage by scanning the QR code.

I never received the atbs and my bitcoins have disappeared without any transaction being recorded at my wallet.

I contacted 3 times the support of atb, without any success though, since the insist that they need the transaction ID which I don't have.

I contacted JAXX wallet's support twice but they did not provide any solution yet.

Any suggestion will be very much appreciated.

Thank you in advance.

Quote from: RecoStar on September 01, 2017, 01:45:15 PM

I am on my Dashboard: https://dashboard.atbcoin.com/ and I cant see any option as you have described or a private area. The only codes I see are the address for investing in the coin, such as BTC deposit address.

Thanks

Quote from: doopie on September 01, 2017, 02:17:03 PM

I've got the same question/problem. Please explain!

Hello,guys
Ask your quetions to our technical specialists in Telegram chat or Slack please.

Sorry but I m not a technical specialist and it ll be profitable for you to ask our guys in Telegram chat or Slack.

Thank you for your interest to ATB