Quote from: agostine on September 03, 2017, 04:19:25 AM

Quote from: rajravind on September 03, 2017, 01:23:17 AM

Quote from: agostine on September 03, 2017, 01:18:26 AM

Quote from: whittle on September 01, 2017, 05:15:47 PM

Quote from: Kmdr on September 01, 2017, 02:06:31 PM

Quote from: whittle on September 01, 2017, 10:08:10 AM

I am not able to focus with the camera on the identity card to verify the account.
I'm using android ... anyone with the same problem?

Yes, it took me a while, it seems very fiddly. But it does work. If you swipe down, there's a little guideline box and you have to fit the ID card inside of that. Once it recognises it, it is saved automatically & you have the option to accept that shot or to retake it.

I already tried it for 1 hour, I can not get the camera to focus on the card. he picks up the card but it is not worth sending if it is illegible.

I think it would be easier to have an attachment to send things ....

Now I can not verify Sad

My camera can focus the ID but I am unable to take the selfie why?

Yea, took quite a while for me to send a selfie to them. They couldn't take the back of ID either with barcode. Eventually, I got through.

Tried wit Iphone or other phones
I tried wit Android for tens of times , failed.
Tried wit Iphone
Succeed wit 1st trial .

Thx for answer.

Yeah I have did the same now tried and tried finally I succeed. More than 7305 in que for a card now.

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