Keyur,
I recently opened an account at Camp BX and am NOT satisfied with the customer support!
#1: I sent in account verification docs via e-mail on 5/5/13. No response on that yet.
#2: I deposited via Dwolla on 5/10 and was credited a few hours later. Made a SECOND Dwolla deposit on 5/11 (Saturday), Dwolla transaction ID # is 2940825. Here it is Tuesday (afternoon in Atlanta) and still no credit for that deposit. I opened a trouble ticket on that problem last evening - nothing on that yet.
Do you really think this is an adequate level of service?? All my interactions with Mt. Gox were handled within a short period of time (a couple of hours).
Once this is corrected, I'm seriously thinking I should transfer all my funds to Mt. Gox, where TIMELY customer service IS AVAILABLE.