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Topic
Board Beginners & Help
Re: Is CampBX a ripoff?
by
mwm4bcf
on 14/05/2013, 17:09:45 UTC
Keyur,

I recently opened an account at Camp BX and am NOT satisfied with the customer support!

#1:  I sent in account verification docs via e-mail on 5/5/13.  No response on that yet.

#2:  I deposited via Dwolla on 5/10 and was credited a few hours later.  Made a SECOND Dwolla deposit on 5/11 (Saturday), Dwolla transaction ID # is 2940825.  Here it is Tuesday (afternoon in Atlanta) and still no credit for that deposit.  I opened a trouble ticket on that problem last evening - nothing on that yet.

Do you really think this is an adequate level of service??  All my interactions with Mt. Gox were handled within a short period of time (a couple of hours).

Once this is corrected, I'm seriously thinking I should transfer all my funds to Mt. Gox, where TIMELY customer service IS AVAILABLE.