Re: Official Newbie BitInstant Support Thread (Active Customer Support)

Hello Bitinstant Supporter,

I placed this order on Apr 29 2013
https://www.bitinstant.com/order_status/8a863e96-2d5a-465c-bcb0-510d96d23e58
It said
Mon Apr 29 01:31:12 2013 0a1711c8-81ec-48b3-8c37-e3521e3cbcd0 Serious error occurred

I opened ticket at bitinstant.com/contact and received email review my case but it hasn't been solved until now.

This is my case https://bitinstant.assistly.com/agent/case/3083, I can't see because I not bitinstant.

Can you take some time to review again and resolve it.

Sorted

hello, I know you sorted my order but now is more than a week and my order has not been processed. How long do I have to wait?

It appears your order was executed on 5/8 and sent to toanpham2105@gmail.com

Please check your spam folder.

If it was executed, could you please to send that email again? because i didn't see it in spam box or inbox. Huh