Quote from: CarlosCorreia on September 08, 2017, 11:57:26 PM

Quote from: Kn_os on September 08, 2017, 01:58:33 PM

Quote from: cyber-i on September 07, 2017, 10:36:33 PM

Kraken is an absolute garbage of an exchange. It's so terribly slow and unresponsive, I have a feeling I moved 20 years back to my old modem connection (although even that was faster). I can't believe an exchange that makes so much revenue can't fix this asap. Just buy more goddamn servers and hire someone who can write a better code for you for the system to work more efficiently and faster.
Really, unbelievable, I can't understand how anyone has the nerves to use this exchange on a regular basis.

+100, 30 attemp to set an order then 30 attempt to cancel it and ALL failed

You need to be careful! Same thing here.

Trying to open a margin position in ETH...
Every Time I get a random error. At last (about 25 attempts) I got success!
But... When I go to se my positions, I had open 2 more!!!!

I noticed the same. There where suddenly many orders which luckily failed. The kraken site gives you errors all the time and in the background they set up new orders.

I contacted the support and it looks like they started to send everyone an predefined answer:

Quote

Thank you for taking the time to send us this message. We certainly understand your frustrations with the platform. We are always looking to make improvements to our service and a new trading engine should be coming soon.

In the meantime, try deleting your browser cache and waiting a few minutes before trying to resubmit your order.

We recognize the trading engine issues, and we hope that the new trading engine will help solve the problems, though it is not a guarantee that it will always run perfectly. This is the risk of trading electronically, especially on an online platform.

I will be forwarding your message to the Development team directly. We always appreciate input from our loyal customers and try to use their feedback to improve Kraken for everybody.

https://www.xrpchat.com/topic/9515-kraken-wtf/?do=findComment&comment=94243

Let this one sink:
"We recognize the trading engine issues, and we hope that the new trading engine will help solve the problems, though it is not a guarantee that it will always run perfectly. This is the risk of trading electronically, especially on an online platform."
This does absolutely not sound professional. They know there is a problem, and they hope their new trade engine will fix their problems, but they won't they guarantee it. In other words this is the risk trading on kraken.com. If it works you are lucky but if it fails it's your own fault because you are trading electronically, especially on an online platform such as kraken.com.

How can we take kraken.com serious anymore if it isn't doing what we want? It fails when we want to open or close orders, and in the background orders suddenly appear which were shown as failed before. If my money wouldn't be involved I would consider this as a bad joke. If you play with pennies it shouldn't be a problem but if you do serious trading with big investments it can't be a seen as a solution! I'll wait a bit and see what kraken does next. If they don't fix this problem immediately I will just take my money and trade on a professional site which works. I don't want spent an hour to make a single order which suddenly opens many orders in the background. This is like russian roulett, you will never know when it hits you in the face. If you like to play russian roulett while trading and take the risk of losing a lot of money this will fit you perfectly.