We would be happy to help you deal with that.
If you have any claims against us, please feel free to contact
AskGamblers Casino Complaint Service on that particular case.
You can do this here:
https://bitcasino.io/about/complaints/Cheers,
Bitcasino.io
Hello, I don't know why but askgamblers has declined my complaint

can You please help me to deal with that here? Don't wanna contact Your licensor for now yet. I am sending private message to You with my username.
Thank You