Quote from: ktetris on September 11, 2017, 10:00:58 AM

Quote from: bitcasino.io on September 05, 2017, 09:50:06 AM

We would be happy to help you deal with that.
If you have any claims against us, please feel free to contact AskGamblers Casino Complaint Service on that particular case.
You can do this here: https://bitcasino.io/about/complaints/

Cheers,
Bitcasino.io

Hello, I don't know why but askgamblers has declined my complaint Sad

can You please help me to deal with that here? Don't wanna contact Your licensor for now yet. I am sending private message to You with my username.
Thank You

They have suggested the same to another customer who had an issue with them:

Quote from: ExcessTest on April 12, 2017, 05:24:38 AM

I did not take any screenshots as I had no idea I would have my account locked.

Unfortunately sportsbet.io is not listed on casinomeister or askgamblers. So I am not sure why they would suggest I open a complaint on askgamblers when I am unable to. And since they are not replying to my emails or posts here I doubt they would reply to any mediators.

Can you please ask askgamblers why they declined your complaint?

Oh, there is probably a misunderstood, but new.bitcasino.io has no licensor!