Quote from: bdog1234 on September 11, 2017, 03:54:37 PM

Quote from: mightyTrini on September 11, 2017, 01:28:09 PM

I believe they are processing pallet orders first.
admittedly we placed a pallet order and have been getting regular communication from Cannan

Will keep you posted.

Well I am happy for you but this a load of shit from Canaan. I don't care if they got 5000 orders on the 31st in the 11 days since then I could have personally written an email to everyone who ordered and let them know what was going on. It would not even take that much effort a simple explanation, timeline by order number, etc posted on their website would be great.

These jerk offs sold well over a half million dollars of equipment on the 31st and they don't have the decency to pay someone a few hundred bucks to do some communication with their customers.

Again I totally can accept that they only have the inventory they have and they can only ship what they have. I have no problems there what pisses me off is the total lack of communication. I ordered quite a few units and I have the money for them essentially tied up waiting on a payment address that may never come. If these units are not shipping anytime soon I will buy something else with the money but I hate to do that now because sure as shit as soon as I spend it on something else ten minutes later I will get the payment email from Canaan.

Same, I feel bad for all the people I got to order some as well now, they are questioning me "Thought they usually replied back in a couple of days"
Many were asking me if they should get the L3+ over the A741 due to better quality and support; and well, I have been having to do some apologizing on behalf of Canaan.
One friend hasn't talked to me in days over it, especially as they were holding coins for this order, and value keeps falling.

I will have to change my review and let the others know that fast response times and shipping are no longer a perk.
Still better than Bitmain though, and I'm glad they didn't take our money first then let it sit in limbo however the gap in customer satisfaction between Bitmain and Canaan is becoming narrow.
Though all but one of my Bitmain orders have also came in on time, and the one time it didn't they compensated me.