Quote from: nsx077 on September 11, 2017, 06:40:05 PM

Quote from: mightyTrini on September 11, 2017, 01:28:09 PM

I believe they are processing pallet orders first.
admittedly we placed a pallet order and have been getting regular communication from Cannan

Will keep you posted.

Well i ordered a pallet and no response at all other than automated "we only accept wire for this, how do you want to pay" All they need to do is send pallet people wire instrucions, but we did not even get that, hell bitmain is automated right when you checkout it shows.

So not sure what you mean by regular communication, you mean the automated back and forths? Only communication should be (here is wire info or bitcoin address, as soon as payment clears items will ship). Or would be nice to hear something like (we are not shipping till whatever date, or we are processing orders xxxx-xxxx today. Anything is better than nothing.

We followed up our order with an email with the order id etc requesting more company info from them to process the transfer as with any international money transfer between businesses (we require tax id, registration number etc etc) and attached a purchase order.
we then had our product/machinery supplier (who is a friend we can trust) in china contact them independently to verify their business registration, which they did and Canaan is legit. Canaan 'said' are shipping out orders at the end of the month and are processing payment instructions 'soon'.

I hope you and we all get our orders soon.