Almedia,
You are ignoring my question. While others clearly stated what was their experience, I don't see any facts and numbers from you. I understand that you are frustrated, so I'm trying to understand what exactly happened and what kind of solution would have satisfied you now should SONM decide to review your case and cases of others ? It seems that they were just overloaded with work, not necessarily there was bad intention on their side. Unfair behavior to investors would be just plain stupid.