Quote from: jack0m on September 14, 2017, 12:44:21 PM

Dear Mr Frankstein, I don't know why Almeida deleted your posts, it might be a mistake but I do believe his accusations are based on real facts and can't be deemed as FUD.

You claimed the SONM team is working hard to create a product, I won't put this into question for now, as I believe it's too early to draw any conclusion and we just need to wait and see if they're able to stick to the roadmap.
Having said that, I think a business must build its reputation not only based on the quality of a product (which again, cannot be assessed so far), but also on relationships with stakeholders.
So the issue under discussion is about the amateurish, unprofessional and somehow disrespectful way they dealt with contributors, who have been reporting since the very beginning any kind of issues with bonuses, bounty, pre-ICO reimbursement, etc. and experienced lack of support, unreasonable and unjustifiable delay in getting an answer if any, unconsistent answers from different staff members who replied the same email several weeks apart, and contradicting each other, false official statements from community managers, like those announcing all issues with bonus incorrect calculations were solved, while they obviously were not, followed by a later admission there were actually a few "edge cases" to be fixed in "a few days", etc.

I'm trying to be transparent and report my experience with SONM's ICO sticking to the facts, yet I'm not willing to leak my Ether address and the amount I invested, for privacy concerns. As I told you in pm, I'm a rather small investor, but when it comes to some matter of principles, I think behaving correctly and transparently is a must regardless of the disputed amount. I can still provide evidence of the above mentioned shady behavior, if necessary, as one other user on Telegram posted a screenshot of his chats with the support, where they repeatedly promised for over one month they would send him a bonus difference, while he's still waiting for the transaction that was supposed to come in a few days...

Now, that may not be enough for calling it a scam, though it certainly sounds utterly disrespectful and at the very least is a sign of incompetence and unpreparedness to address even apparently minor issues. That's something one would not really expect by a team who aims at something as ambitious as building a global decentralized supercomputer, and should scare anyone who invested their money in this project.

Jack0m, as opposed to Almedia your reply is a reply of grown up man. A reply I was actually waiting for. Admitting mistakes is very important and let me do it on behalf of SONM right here. This ICO was done by a young team having no experience in crowdfunding. The project team simply had not enough resources to deal with all inquiries in timely manner and yes organization could have been better and yes there could have been more clarity and consistency. You could complain about not very professional behavior and rightfully so, but there is a red line between doing that and using words like SCAM. SCAM is when somebody is trying intentionally to steal from you, to deceive you and so on. This was never team's intention. SONM can easily go to court against Almedia and win the case and may be it should, so that others would be more careful with their statements. He is trying to create a false picture of the company that has nothing to do with the reality. Team members and SONM tops sleep in the office these days working hard to deliver what they promised therefore such statements make people them quite angry. Let me say it clearly one more time. If somebody believes that something was miscalculated lets take a look at it openly and see if its true.

ilia7777

Posts

Merits