Quote from: koreacryptocurrency on September 14, 2017, 11:25:01 AM

Quote from: Wassupia on September 13, 2017, 06:03:32 PM

Hi

Due to timezone differences (I'm European), bithumb hasn't been able to contact me by phone.
I tried calling the bithumb helpdesk line: 1661-5566.
Unfortunately I was greeted by a Korean-speaking robot voice who, I presume, instructs to press number combination X for department Y.
I probably would need to contact the verification department.

I would appreciate some guidance with this issue.

Bounty: 5USD in BTC given to one person who helped me significantly (randomized with weights, or first answer, I'll see)
Thank you for your time.

Press "0" to Direct call to C/S

other # 1: Voice phishing
   2: OTP, PassWord
   3: Certification for Level Up
   4: Deposit, Withdrawal
   5: Inquiry for Homepage

Thanks. I'll send you 5$ as soon as I can reach the line.
edit: sent 6$: de6b5980b706bed8cc148091e7e2dcfca95a9c2bc0b321b0a0726d8d3687020f
they gave me the korean number instead of the international number, which I din't know existed :-)