Almedia, deleting my messages is a huge mistake on your part. It only proves that you are not interested in discussion but rather in creating reputation damage. I will make an article from your case which would include my replies.
The whole thing you wrote before boils down to say that I want to damage SONM image since:
(i) a smart contract did everything and;
(ii) I'm complaining because SONM didn't tell me the exchange rate they used.
The first is false, unless SONM developed cross chain amazing tech between BTC and ETH chains, what I know you didn't, you imputed the non-ethereum transactions manually as your own sonm_community profile said, the former is also false because I'm not complaining that you didn't simply tell me the exchange rate, but rather, that you displayed a misleading exchange rate, delivered less both in exchange rate and bonus and, on top of that, refused to explain (still refuses BTW) which criteria you used. You can't explain because you fucked up, intentionally or not, and don't want to appear like a fool/scammer in public.
Almedia, I'm not sure if you are reading my messages carefully. Your transaction was confirmed 2 hours 45 minutes after it was sent. No tokens could be issued before the transaction is confirmed. Is this clear to you or not ? Your question about the exchange rate is strange because you can look up the exchange rate yourself if you like based on the timestamp of your transaction confirmation. Getting USD/BTC exchange rate in realtime is trivial to implement inside smart contract. Take a look here
It doesn't require any complicated cross chain amazing tech as you put it. There is a HUGE difference though between having the discussion about fairness of your bonus calculations and far reaching conclusions on your end about SONM team trying to steal from you. First type of discussion could end up in a resolution on who is right in this debate while second can lend you in a courtroom. So once again I'm asking you to be very careful with your statements.