Quote from: Warsaar on September 20, 2017, 01:44:43 PM

Don't want to call it scam but...

Here is my problem

I've bought DRT for 1.03093 ETH 14.09.2017. here is TX: https://etherscan.io/tx/0x4d87696eab86213c0140dad6326580a23c6f8fdb25eefa5cbefda98d8e195d08

As you can see, ETH came to this address also at 14/09/2017 https://etherscan.io/address/0xf1edd222d6d96f076cf008cf2c2c3c736acc70f3

Then I checked my balance in DomRider account and the amount of tokens received was 2573 DRT.

I also have screenshot: https://imgur.com/a/GoPD2 (it is in Russian, but I've maid it generally for myself).

Today I've checked the account again and now I see that actually they for some reason enlisted my transaction on the date of 19/09/2017 and amount received was only 2012 DRT!

And of course, all stretching bonuses (if this two bonuses for 200 DRT each is stretching bonuses) have been calculated as of 2012 DRT not 2573 DRT!

Here is screenshot: https://imgur.com/a/fbkPt

Again, I don't want to call it scam yet, but it seems that there was some manipulation with EUR/USD rates. EUR/USD on 14/09-15/09 was lower than on 19/09. But you know, i do not care - I paid with ETH, ETH was received by DomRider on 14/09, tokens have been distributed on 15/09 at night so I need my tokens on the rate of moment of receiving ETH by DomRider!

And also take the attention on the warning message about that "Ethereum & Bitcoin transaction confirmations may require up to 2 hours.". Ok, up to 2 hours but not up to 5 days!!!

BTW, I already requested our Russian support for recalculating but already 5 hours passed and I still has no answer.

I will claim it scam if meantime there will be no reaction and explanations. Please make this explanations with the link to specific Agreement part where it is indicated that DomRider may destribute tokens on the rate which is comfortable only for DomRider.

Hello,
our Russian Area Manager, is dealing with you. We try to solve the problem as soon as possible. It 's simply a display error, of course we will apply the most favorable exchange rate possible.