Ok so I just called the toll number, they told me they don't accept videos. + my screen shots of my account were in 2014 and the ones on 2015 are just logins to my account. Should I seek other lawyers in the US who accept videos? I was sure my video was enough I mean why would I take a screen shot if I have a video.
Edit
Is it a good idea to take screen shots of the video even though it was from my phone meaning it's not a screen shot from a PC or laptop?
Resubmit the video, claiming its nothing but frames of screenshots at the rate of 30 per minute which they can pause at anytime to review any single screenshot.
If they still won't accept that, email them every single frame at one frame per email.