Quote from: Steamtyme on September 22, 2017, 03:50:22 AM

Quote from: NoHash on September 22, 2017, 03:42:52 AM

Quote from: Steamtyme on September 22, 2017, 03:37:57 AM

So just an opinion here, I definitely agree they failed in rolling communication out to the home miner, at almost every turn. Honestly they shouldn't have even held a sale on August 31, but they must have thought they could get things done as they did in the past
Now quality of the order we have heard about aside, anyone who hasn't been able to order from minerwarez, didn't put in the leg work. We all saw the main site direct us there, the minerwarez site did give the option to receive an email update when it went live, and I received it. I had an order in on the 31st but no money changed hands and I felt fine ordering from the distributor and cancelling my Canaan order, and if you wanted a unit you could have done the same.

Where was the notice to go to Minerwarez? I did not get it. Once my order was in at Canaan I assumed I was waiting for an email with a bitcoin address. Only after not getting anything did I come back here (and that was after going to the support page on Canaan and seeing nothing).

This is on them, not me, nor the hundreds (I suspect) of others who are still not aware.

From the day I placed my order I checked in on it once a day and sent requests for an address, by doing this I saw when they posted about the distributor on the Canaan.io homepage. From there I went ahead with trying to get a miner in my hands asap, including in the meantime being a part of the group buy that never was.
Like I said they failed at commuion, but if you just sit back and wait on things to work out, you'll probably be disappointed.
The same goes with when I noticed others with tracking info, with orders placed after my own, I fired off emails u til I got my tracking info. It only took 2. I guess the point is follow up in things and don't expect any company to take care of you

These 6 were to be my first ASICs, guess I made some assumptions that won't happen again. At least I have enough power supplies to last a while

In the crypto world, it pays to be the squeaky wheel i guess.