I submitted a USD withdraw request 2 days ago, but it's still in pending state. I am worried about it since the previous withdrawals completed within 24 hours. I don't know what happens in your website, but I can't wait for so called "undetermined period of time" fixing and I MUST get my money back to either my bank or my account within one day!!!
The ticket number is #713779, I escalated it, and I will keep escalating until it is addressed!
If your technical team cannot address the issues in a short time, I am going to cancel the withdrawal and get the refund to my account. I notice there is a cancel mark at end of the withdrawal record, but I don't know if the cancel action will lead to limbo state that I have to wait for a longer time.
Kraken support team, please give me the answer!
If you would prefer to cancel the transaction, and the red x is still visible. Please press it and the funds should be returned to your account within a few minutes.