Quote from: Lafu on October 06, 2017, 08:11:47 PM

Quote from: Lex Matrix on October 05, 2017, 11:45:06 AM

Hi. Why at Cryptopia you are don't block ability to do deposit for that users, who have generated wallet address before delisting? I did not read the news and sent huge amount of signatum coins to my wallet on Cryptopia. When I realized that coins didn't came to my balance I started to looking for a reason and find that this coins was delisted. I don't have time to read every news on every exchange that I using. I was sure that if I able obtain my wallet address then everything is okay. Is there any chances that you can send me my coins manualy from my wallet on Cryptopia?

Heya please write a support ticket about https://www.cryptopia.co.nz/Support

I had opened support ticket two times and I had received standard replies that deposits made after 23.09.2017 will not be processed (here is a screenshot of the support response). I don't want to process deposit in the sense of enlistment to my account but in the sense of directly return it to my own wallet from that wallet on cryptopia. What I must write to support in ticket for to do it? Or it is technically impossible?