Quote from: MelG on October 09, 2017, 07:55:07 AM

Hello,

Lots of people have been angry since yesterday regarding Red Pulse (RPX) ICO (Read more here at https://www.reddit.com/r/RedPulseToken/). Especially regarding how the second round of the ICO was concluded. Red Pulse token is Chinese ran operation that uses NEO smart contracts. Lots of people, including myself had been waiting for this ICO for months and preparing for this carefully with following all the steps Red Pulse team had provided.

To participate to this ICO was a lot more complex procedure compared to most ICO's. First you had to pass KYC guidelines and get accepted. Then you had to download specific NEO wallet for the purpose and sync it. Then execute hash script that was provided on the same minute ICO started. On top of that the ICO had two rounds: First round that was announced to start 1:00PM GMT, that users could buy 27 NEO's (1000 USD) worth RPX and second round announced to start 2:00PM GMT with raised investment cap of 1532 NEO's (50 000 USD).

RPX team gave precise instructions to send only up to 27 NEO's on first hour and then up to 1532 NEO's on next hour. They emphasized several times that the ICO will be conluded first come first serve basis. This is where things went bad. RPX team did not provide any timer or block number when the 2nd round would start. The only instruction was the time: 2PM GMT. For this reason most of the people (around 3200 of them), including myself, sent the payment according to RPX team's advise, exactly after 2:00PM GMT. Which was NEO block 1445025 https://neotracker.io/block/height/1445025.

NONE OF THESE 3200 INVESTORS GOT IN! Instead RPX team honored the next block 1445026. So people who paid "late" got the coins that belonged for those who paid exactly according the RPX team's instructions.

Now, I totally understand that for team with no expertise in this area things can go south. But what made everyone even more mad was the official statement received today. While most of us had high hopes for them to fix THEIR mistake and somehow compensate the people who were doing everything according to their instructions but were left out, instead they sent just statement that basically says "Sorry, shit happens!".

While I am happy to know that its solely RPX team's screw up and not NEO related issue, this was a fatal mistake for the Red Pulse. Obviously they have no idea to handle business with this magnitude or company PR in that matter. "Sorry" is not going to cover how unfairly treated these 3200 people feel. What is even worse is that Red Pulse now holds around $30,000,000 USD of investors money that doesn't belong to them. NEO value has already depreciated from 37 USD to 31 USD since the sale and RPX team is saying that it might take weeks to refund everyone. Right now they are earning about 240 GAS (5500 USD) per day just for the extra money they are holding from us. So I am sure, they are not in hurry to refund us.

If you feel like this is not right, please sign a petition at:

https://www.change.org/p/jonathan-red-pulse-honor-the-block-1445025?utm_medium=email&utm_source=petition_signer_receipt&utm_campaign=triggered&share_context=signature_receipt&recruiter=807306595

One question did u do the first round? I f you did well don't be saying worst ico, a lot of ppl didn't even get in the ico, you should be happy you got in. Red Pulse made mistakes, everyone does, so just move on and be happy with the rpx you got