Quote from: PANK21 on October 10, 2017, 03:39:54 PM

Quote from: theXcode on August 03, 2017, 10:29:52 AM

I sent a bitcoin to bitcrystal. How can I get it back? What do I need to do?

First you must contact the support of that site the you are using then you can check the transaction of the wrong address that you've been sent. There is also some recovery words if you have saved yours. Then it will give you an access to your created BYC wallet.

but usually even if we have contacted the support still the procedure is always not the same sometimes our coins will be scorched or the procedure must be complicated enough to avoid theft so you have to get ready if you lose your coins.