Quote from: octaft on May 27, 2013, 07:44:36 AM

Quote from: CasinoSupportTeam on May 27, 2013, 06:22:43 AM

Considering this is your first post it means little but you are welcome not to join that is your decision but as previously stated we are obligated under law and our systems are TST and eCOGRA certified.

It may be my first post, but I guarantee you my money spends just as well as someone with 1000.

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As I said, you have made one post, this one, I am tempted to dismiss it as another attempt at trolling us but for now I will reply that I have said all that needs to be said and furthermore "butt-hurt" is a figure of speech that clearly you understood what was meant by it and contained no profanity so myself I see no problem with it's use in common vernacular.

I know exactly what it means, and it's not overly offensive, I'll give you that. You could have said way worse. That being said, I might call my friends butt-hurt from time to time to mess with them, but I will never use that term with a client. It's unprofessional and a bit childish, hence I only reserve the term for friends and other extremely casual conversations.

Perhaps you are just the owners buddy trying to drum up some business, perhaps you are an affiliate, perhaps you are employed by them. I don't know, but in none of those circumstances will being unprofessional help you achieve your goals to any great degree.

By the way, I am not trolling, I am just giving you some objective feedback. I'm not mad, or butt-hurt, whatever, nothing like that. I just think that as someone who is essentially asking people to pay money (casino gambling is always -EV assuming the casino doesn't hate money) to play with them, you could approach criticism and feedback with a little more grace.

dooglus was never a client, he's a troll and still trying to troll as you can see.

I am part owner, I never said you were butt-hurt but you should be able to see clearly, he is.

I don't have a problem with constructive criticism at all, we are open to feedback and if you read what I had said we wanted feedback on a specific issue to which nobody has responded.

I dislike trolls as you can see he has been told to take a hike and continues with his endeavor and nothing he says or does is constructive with regards to our business as we are not some amateurish company in need of continual correction on the issues to do with our site but we are open to suggestions such as the previous comment regarding SportsBet.

There's a difference between my own personal opinion and should not be taken out of context as the rest of our company doesn't know dooglus exists I just find him, again this is my personal opinion, to be a grovelling little weasel that continues to annoy me as best he can but is since being ignored as previously stated numerous messages ago.

You are welcome to sign up and we will have a free play feature that applies to all our games except for live tables for the obvious reasons to allow you to get acquired with our site and games so you can know them well before you ever play them for real monies.

Any other questions you have please feel free to address me regarding them and I will do my best to answer them but I would like to stress I am neither our customer support despite the account name it will be used by our team when we are fully operational and any views I express are solely my own and furthermore I am not our tech team either so anything regarding that beyond my ability to answer will be forwarded to them and they can come on here and address them for you when they get time.

Every VIP will have their own personal gaming manager and you will be attended to well you can be assured of that with free gifts and special prizes for people who qualify for this category after depositing $4,000 with us you are a VIP for life whether you win or lose.

As previously expressed I am not trying to drum up business I don't care if you join up or not that will have to be a decision made by yourself we will not pressure you or sell you false dreams just facts.

Thanks for your feedback - SkullCard