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Hi I have deposit ETH to the address bitbase sent to my for buying token and up to now i havent receive my token in my account yet.
my wallet id:1494993036-59dc60f55f99a-511862110
my txhash: 0x0c78d3c104b04ebf1a8542e83c9c227ffe556b1225c5b6d496d473b924882dbd
How many BTBc tokens did you purchase?
I dont remember exactly, just buy as much as ETH I can send (base on 0.03 usd/token)
https://drive.google.com/file/d/0B57j9-C_YT4GbVl5N0Z6UGJJTVU/view?usp=sharingHi i see that you sent payment from an ex-changer, never send eth from ex-changer due to long delay and time out which will cause issues and delays. I see payment has been made and i need to look into the node eth transaction and manually approve..Please allow sometime..Hopefully by today BTB token balance will be updated..Next time do not send eth from any ex-changers as this will only cause delays.
thanks you so much, nice support.
Transaction has now been approved
TxHash:
0x0c78d3c104b04ebf1a8542e83c9c227ffe556b1225c5b6d496d473b924882dbd
Block Height:
4352755 (1610 block confirmations)
TimeStamp:
13 hrs 1 min ago (Oct-10-2017 07:11:27 AM +UTC)
From:
0x3f5ce5fbfe3e9af3971dd833d26ba9b5c936f0be (Binance)
To:
0xd7abbba39b6f8b077747605b6f9a87b4368db688
Value:
9.93873981 Ether ($2,977.35)
Gas Limit:
21001
Gas Used By Txn:
21000
Gas Price:
0.000000021 Ether (21 Gwei)
Actual Tx Cost/Fee:
0.000441 Ether ($0.13)
Cumulative Gas Used:
2229493
Nonce:
139927
Input Data:
0x
Private Note: