Quote from: paddymc on October 14, 2017, 09:12:26 AM

Quote from: yakovfabrizio on October 14, 2017, 08:40:26 AM

Quote from: paddymc on October 14, 2017, 08:26:55 AM

Quote from: yakovfabrizio on October 14, 2017, 08:16:11 AM

Quote from: paddymc on October 14, 2017, 08:06:54 AM

Quote from: nguyen hong phong on October 14, 2017, 07:41:05 AM

who can help me ?
after 1 day. token don't return my bitbase account. Huh

im having the same problem phong. i emailed support with ten emails and not 1 reply. i gave my 2 transaction numbers to yakov but no reply also.
my reward token balance was credited with 500 but i still havent recieved tokens from my first transaction of 1.2 eth which was for 1000 tokens.
at this point ive come to the conclusion this may be a scam.
best of luck. hope you get it sorted but i wouldn't get my hopes up.

Send your TX id and user id will check. It could be you didn't send the exact amount or you have used and exchanger and caused timeout.

its - 0x4f5fe118916b04de41d6bf801fa762628fae1259ae3f26ea21dac12e4089bcde -
would appreciate a heads up to let me know whats happening with this transaction
it was for 1.2 eth and i think i ordered 1000 tokens.
i sent it to 0x1bd4c708f5e15afe11472b8682d90bd043174a97 .

Here details below

Transaction ID: 9360
Required Payment Amount: 1.21574799 - Ethereum
Database Payment Amount: 1.21574799 - Ethereum - 4787 Confirmations

Has been approved was a timeout did you send from an exchanger?

i sent from a myetherwallet. thanks for your help

thanks for sorting out my tokens yakov. much appreciated