Quote from: Golftech on October 14, 2017, 02:58:10 PM

Quote from: Dabs on October 14, 2017, 02:31:52 PM

Quote

We are reaching out to you to let you know about a new feature that we are introducing to improve our services for our users.

This feature would enable us to accommodate security-sensitive requests such as resetting two-factor authentication, assisting with wallet configurations, changing your linked email address and other accounts.

Although most of our account validation procedures are automated, there are times when our customers would request for sensitive changes to their account. When we receive these requests, we may not always have enough information to verify you and to authorize the requested changes.

To enable this, we just need to schedule a 5-minute video call with you (Skype, Google, Viber, etc.) that our customer support will refer to should you require assistance from Coins.ph. We will securely store information you provide and retrieve it for identification confirmation should you ever reach out to us for assistance.

Schedule your call

Click on the link above to schedule an appointment. We strongly recommend that you schedule with us at the soonest possible time.

Hi coins, I got the email above. I don't have any security-sensitive requests for now, I will not be needing to reset two-factor or assisting with wallet configurations except maybe request new deposit addresses after every transaction.

I notice that my wallet addresses do not change. Ever. Even after sending more than once to the address. There should be a button or link that allows you to change an address after it has been used and has confirmations or blocks behind it, or that should be automatic.

I don't need to reach out for that kind of assistance.

curious ako sa function na to sir Dabs sana kagaya nung sa coinbase na nagbibigay sila ng diff address after mo magamit ung address mo or meron option na pde mo ibahin ung receiving address sana mapansin ng coins.ph to at magbigay sila ng statement about na rin sa position nila sa btc gold
kung supported ba nila or hindi para pde natin ilabas muna sa wallet nila ung btc to received some btc gold.

Yun din nga ang gusto ko yung pwede mong palitan yung bitcoin address mo or baka kaya bawal palitan kase for security na rin? Wala namang kaso yung 5 minute na videocall saken pero medyo hassle kung kailangan lagi ng calls bago mapalitan.

Mukang malabo pang maglabas ngayon ng statement ang coins.ph sa bitcoin gold kase napakaingat ng mga yan. Tsaka pansin nyo ba wala pa masyadong kompanya na kilala na nagpakita na susuportahan nila ang bitcoin gold? Wala rin kasing replay function ito