Quote from: CryptoJohn on October 14, 2017, 07:50:30 PM

need help with swap.

DL'd mist wallet. Is this supposed to be real net or test net?

tried to add eth via integrated shapeshift. BTC sent but now wallet stuck for days and no eth arrived.

under contracts there is a javascript field that does not populate and wont search for KTN contract without it.

thanks,
john

I am not familiar with mist (I haven't tried it out personally), Shapeshift is a third party service. So a lot of variables are involved with your process.

You can try checking out the Blockexplorer for BTC, see if your BTC went through to Shapeshift's address. Then check the MIST' eth address that you see on your wallet using ETHERSCAN (Eth block explorer) that way you can also check if ETH has been sent to you and you just can't see it because your own wallet hasn't synched yet. (Yes it should be on the REAL net, test net is only for virtual transfers and it does not worth anything). If you see your funds within your address, everything is ok, you can try to recover/transfer your MIST accout using other compatible ETH wallets, using your private key (which I hope you have backed up/saved somewhere safe.) IF not then you can try contacting Shapeshift personnel (if your fund got through to them and you didn't receive any ETH in exchange). I hope this helps.

Best regards. -east