Quote from: Thegrinder22 on October 16, 2017, 02:10:30 PM

Quote from: credencecoin on October 16, 2017, 01:45:00 PM

Quote from: jokervulinh on October 16, 2017, 01:40:29 PM

Quote from: jctrading7 on October 16, 2017, 01:31:54 PM

Dear Credence Coin Team,

I sent $250 of bitcoin already but Why my order cancelled ?

here is my order number # Order #403 was placed on October 16, 2017

and my transaction of deposit bitcoin:

https://blockchain.info/address/1Gop134Nc6kx23EfqaunjTF1YBapyzHDQ6

Pleas check again and support ASAP!

Thank you. Have great day!

Dont worry, maybe your order is at the time of the upgrade presale 2, but you buy it when the display shows $ 0.25 / coin(presale 1), so it happened error, let send a letter to support and and your problem will be resolved Cheesy

Hey, so what will happen to the order like this now? Will we get it at 0.5$/coin or do we get a refund and have to place order again?

Quote from: credencecoin on October 16, 2017, 12:41:29 PM

Hi All,

Just an update on the pre-sale and where we are at.

1. All payments received are going to be sent out, we have a very big backlog.
2. If you placed an order and sent us BTC/LTC/DOGE, do not worry if it says it has timed out, we have a record of every order and if need be, we will email you for a TX ID.
3. We are currently working on the problem of the greyed out payment page, our web dev has not been contactable for this for personal reasons but is now on it and the sales should resume soon.
4. Please stop sending us emails and PM's we cannot keep up with them, especially when some people are emailing less than an hour after purchase.
5. Allow us to catch up on all payments and emails, then we will be contacting you if we need the TX ID to verify your payments.
6. The main site will not run like this and will have an automated ticket system and the whole process will be for the most part automated from a users perspective.

And finally we apologize for any inconvenience caused, we were not expecting such a flood of orders today or emails, we are doing our best to catch up and we thank you for your support.

Just a recap ^^^

Please allow us some time to rectify orders and catch up on emails, then we will provide an update.

Not sure why but when I tried to put it number to order it keeps saying invalid value and i cant purchase.
Can you help me out please?

Make sure you are pressing the small circle button that says Presale Stage 2 ($0.50) before trying to input the amount you would like to purchase.

It should be just underneath Select quantity below: