Ninjastic
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
hojo
on 29/05/2013, 19:41:26 UTC
Quote from: URSAY on May 29, 2013, 07:34:37 PM
Quote from: hojo on May 29, 2013, 07:33:10 PM
Quote from: URSAY on May 29, 2013, 07:24:11 PM
Quote from: hojo on May 29, 2013, 07:22:56 PM
Quote from: URSAY on May 29, 2013, 04:55:44 PM
Quote from: hojo on May 29, 2013, 04:40:17 PM
Very cool. Thank you USRAY. I'll give this another try. I did get my previous issue resolved and have had success with Bitinstant before so I believe i should give you guys another chance. Thanks for the quick response.

Our systems are updated to handle more customer volume.  We also have more employees to handle that volume.  If you do have an issue with your order (unlikely) then you can log it at bitinstant.com/contact and I'll have eyes on it right away!  Smiley
ok well I just gave it a try. I did a deposit to bitcoin address and it's not there yet but it's only been 30 minutes. I'll keep my fingers crossed I guess. I really am not sure how long this way takes but i guess i will find out.

Give me your order ID # and I'll take a look!  Wink
61fbfbb3-b7af-4dcc-aa4a-eac2ae5f912c



That's a quote ID and not an order ID #.  Regardless, your order has been completed...  Smiley

https://blockchain.info/address/1FPAnCCPAFif49vaEnoNNYpAxDmKcqoUKF
i see that it says completed however nothing has reached my account. Is this meant to take a while?

Ha..nevermind....the funds just got there. Cool I am happy to see this service back to normal. Very smooth. Thanks USRAY.