I made a small token purchase on the 9th of October to see if I received any confirmation email or tokens before I committed to a larger purchase and I have yet to receive anything. It's been a week now and the web site says that I should receive confirmation within 12 hours. The currency that I sent has not been returned to my account so when will I receive confirmation?
I did not pay through shapeshift, I paid with ETH using the basic payment system that the site provided. I used a valid email and, I received no confirmation, the ETH I paid has not been returned to my account.
Hello Raidei,
If you have not received a confirmation email of your transaction within 12/24 hr:
Please send your transaction information to:
amlbitcoin@tokenlot.com and
info@amlbitcoin.comInclude the used email, the AML Token wallet receiving address you have given us and any other relevant information.
Someone will then get back to you soon.
I've emailed as instructed and included the email I provided, token receiving address and ETH transaction detail. I look forward to the reply.