Quote from: R-J-F on October 18, 2017, 12:32:33 PM

Quote from: TeeGee on October 18, 2017, 09:14:12 AM

Quote from: R-J-F on October 17, 2017, 11:28:05 PM

Quote from: teko85 on October 17, 2017, 07:14:15 PM

Quote from: R-J-F on October 17, 2017, 01:51:04 PM

Bittrex seems to have imploded. Does anyone have any real intel on what's going on over there?

No iam just wondering why they closing account without any reasson...
Very scary whats next...

This is the latest and, the only, statement I can find from Bittrex:

https://support.bittrex.com/hc/en-us/articles/115002187632-Statement-on-disabled-accounts

"Statement on disabled accounts:

Ryan
Today at 12:28

We would like to address recent reports regarding Bittrex account suspensions.

We occasionally conduct compliance reviews and are working vigilantly to protect our service and our users from harm. As part of a compliance review, we have temporarily suspended certain accounts pending the completion of the review. The total number of suspended, closed, or banned accounts is very limited: less than 0.1% of the total accounts on Bittrex. More than 99.9% of Bittrex accounts are unaffected.

Any reports that Bittrex miscalculated or misapplied its exchange fees, that there is a security problem with the exchange, that Bittrex lost any coins stored on users behalf, or that Bittrex is banning people trying to access Slack to discuss the status of their accounts are incorrect. We are committed to making Bittrex a strong, safe, and compliant exchange where people can securely participate in the digital currency economy. We ask for patience from our highly valued customers. As for us, we plan to keep calm, and carry on.

So that's it huh? That's the explanation? Not enough, not at all. They could have avoided all this grief and nonsense by simply alerting us first or, at the very least, putting up a banner on the home page. Does no one consider the consequences of their actions any more? What if someone, on the edge, thought they had lost all their money and jumped out a window? This is no way to conduct business in this day and age. They should take a long hard look at themselves and make some changes in favor of the customers not the convenience of Bittrex. Communications and trust are needed for success. I see neither here.

I have a friend in New Zealand who is also locked out of his account. Though he also said he needs to verify his account. Still makes me unsure about their 0.1% affected figure.

Seems they may have placed the "1" on the wrong side of the decimal... Grin

In addition to my MBA, I am grateful to have an under graduate degree in Behavioral Science. It has been extremely helpful for me to understand people and work with them most of the time. One of my most important observations is that people are consistent in their behavior. If a kid would steal from grandma, that kid would most likely steal from anyone. Keep this in mind as an important guiding principle; it clearly applies to many human interactions.

Bittrex stated that, The total number of suspended, closed, or banned accounts is very limited: less than 0.1% of the total accounts on Bittrex. More than 99.9% of Bittrex accounts are unaffected. I have two problems with this statement: The 99.9% accounts are unaffected may be a stretch and that not doing the right thing to take care of the 0.1% of the customers is a negligence in critical customer services. With consistency both are troubling. Thanks to RJF, as he said it best:

So that's it huh? That's the explanation? Not enough, not at all. They could have avoided all this grief and nonsense by simply alerting us first or, at the very least, putting up a banner on the home page. Does no one consider the consequences of their actions anymore? What if someone, on the edge, thought they had lost all their money and jumped out a window? This is no way to conduct business in this day and age. They should take a long hard look at themselves and make some changes in favor of the customers not the convenience of Bittrex. Communications and trust are needed for success. I see neither here.