Quote from: nice.duck on October 18, 2017, 03:45:54 PM

Quote from: Shilnov on October 17, 2017, 03:26:17 PM

Quote from: yufresh on October 17, 2017, 12:05:13 PM

tho the project is quite interesting, I got the question which troubles me - how is this profitable for the personnel?
what are the ways to convince them after they work for the straight buck for years? how do you see it?

Thank you for your question.
Indeed automation on the tables is something that waiters don't want to see because they think there is no tips from there. We spoke with waiters and owners and find solution that satisfies both. Restaurant customers will pay lower tips while ordering about 5%-7% instead of 15%-20% at least someone brought the dish and clean the table. So terminals is more helping solution nor abusing.
In chase of savings business owners load staff and loose in quality of service. Self service terminals will equalize this balance

Appreciate the response.
Ok, the point of self-service is quite valid. So the waiter income will practically stay the same but less job to be done?
Is there a chance that terminal will stop working? I mean connection problem or the device burns out.

Yes, waiter income is on $15 minimal wage law, government supports workers very well but not small business
Digital menu is the software connected to our servers. While connection is lost no transactions can be made. But we plan to implement buffering method which is widely used in regular POS systems. It stores all transaction data inside when connection is lost and process it when connection will be established again