Poloniex is just a crypto mafia and I just wanted to tell other people what happened to my account just to create awareness about Poloniex. Please just stay away from this exchange and use a hardware wallet.
many exchanges do not respond to their customers 'support tickets and do not solve their customers' problems, but this is because there are no inspections done by the authorities and these exchange companies do not even have offices, that is, we need the intervention of the authorities to impose the law, punish the exchange for their acts
I use poloniex.
be careful when using polo