Quote from: Kraken-Septimus on October 18, 2017, 09:10:56 PM

Quote from: JammyJimmy69 on October 17, 2017, 10:26:36 PM

I feel for you. A friend of min lost over £20,000 in BTC and ETH all because he logged onto Kraken from his iPad in Luxembourg. They took this as a hacking attempt and disabled his account. He sent all the paperwork over again multiple times and they have now just closed his account with him losing £20,000! Since it's all unregulated, there's nothing he can do about it.

I withdrew everything from Kraken last month, it looks like they're doing a "Bittrex" and I got out just in time.

Guys... If you have anything of value on Kraken now, withdraw it all immedately and send a note telling them to go and fuck themselves.

Kraken was one of the best exchanges and now it's by far the worst. I think it'll be gone within a few months so don't wait too long!

Hi JammyJimmy69. Please supply us with the ticket number and we'll look into this further for your friend.

Quote from: irlandescoin on October 17, 2017, 10:30:46 PM

will Bitcoin Gold be on kraken?

Hi irlandescoin. We have nothing to announce at this time regarding this potential fork. Any news on this subject will be communicated via email, our blog, and our Twitter.

In general, it may be advisable to withdraw your funds to an address you control the private keys of in the event of a potential fork as it allows you direct control and higher flexibility. This can for example be a local wallet on your computer, a hardware wallet or a mobile wallet. In the end, you must make your own decision on what course of action you should take as we cannot advise you directly.

We certainly understand the frustrations with our platform. We are always looking to make improvements to our service and a new trading engine should be coming soon.

We do recognize the trading engine issues, and we hope that the new trading engine will help solve the problems, though it is not a guarantee that it will always run perfectly. This is the risk of trading electronically, especially on an online platform.

I will be forwarding your messages to the Development team directly. We always appreciate input from our loyal customers and try to use their feedback to improve Kraken for everybody.

I want my money back ! @Kraken-Septimus. I propose you many solutions for my problem and you didn't answer me.
It's time to stop talking and begin to resolve problems FOR REAL.