Quote from: atl4nti5 on May 31, 2013, 01:45:13 AM

Quote from: Gareth (BitInstant) on May 30, 2013, 11:58:59 PM

Hi, it looks like your order did in fact execute as seen here:

http://blockchain.info/tx/adcbf0c524e9598cad4dadf3885d1a46021985f657ec4089e123aaa3b8e80989

If you do not see your wallet balance updating it might have 3 possible causes:

1 - You're not up to date on the blockchain ("out of sync" is what the bitcoin.org client calls this)

2 - If you're using a third-party wallet provider such as an exchange or web-based wallet they have not updated your account balance

3 - You provided the wrong address - this can happen sometimes for blockchain.info wallet users who mistakenly use the privacy feature and enable the mixer

The bitcoin address i used is not through a blockchain wallet, i am using the Linux bitcoin client as seen on the front page of Bitcoins.com so im guessing this is a "third-party wallet provider". I know the address i used is correct, i copy and pasted it and iv quadruple checked to make sure. Could it be that the bitcoint client has not updated yet? if so how can i get it to update? thanks for the response

It's very difficult for us to troubleshoot someone else's software. There are many wallet providers out there and we are currently not one of them. I am not familiar with the Linux client that you speak of so your best bet would be to look at the devs site for support and if that fails I would try searching for other users with the same issue or contacting the developer of the software in question.