Quote from: ComputerGenie on October 22, 2017, 08:38:40 PM

Quote from: fullzero on October 22, 2017, 08:24:04 PM

Quote from: papampi on October 17, 2017, 10:34:42 AM

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My Enhanced verified account and many more accounts has been disabled for more than 5 days with no reply from them.
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Has this been resolved?

It has, but hasn't. 'trex has been slowly enforcing KYC policies in order to prepare for fiat trading. The problem is that it effects people that either refuse to verify or have OCR issues with their IDs and the automated system; most of those with OCR issues need to file a support ticket and wait for staff to manually verify information, which is a slower process than the patience level of people who ignore notices and focus on speculation and random blog posts. There have, quite literally, been thousands of people effected by this issue and although many of them recognize that fact, few are willing to patiently wait their turn in line behind the thousands that they know of (the "I want it now" syndrome).

Quote from: bittrex-ryan

Most failures right.l now are due to id having a different name then basic verification [and/or OCR issues "seeing" it as such].
Currently requires a manual verification that the names match, we are looking to improve automation around it asap

Quote from: bittrex-koichi

If your request is still opened and you received a response that it is under review, we dont have further updates at this time. You will receive a response when there is resolution.

It took 9 or so days for my enhanced registration to finally get cleared up. All I got was a quick email saying it was completed. I know this is different than those of you that have money sitting in there but I assume they are getting thru the tickets just as slow as they can!