When i couldn't get an Antminer S9 for love nor money a couple of months ago i decided to see what else i could find. I cam across the Ebit Ebang and decided to order one from their website.... what a mistake!
I placed the order and it said on their site it should be posted withing the week. Needless to say it wasn't posted. I tried to phone the contact number from their site but it would never connect. Eventually I found the main company website and found alternative contact numbers where i did manage to speak to someone. They advised me that they don't charge shipping on their site so i need to send them more money and also i should buy their power supply. At this point alarm bells stated ringing as they hadn't contacted me at any point and now they wanted another $350 from me. I decided to follow my instinct and cancel the order. I had already sent them $1,200 and wasn't willing to send them more money as i now believe wont see my money or the miner again.
To cut a long story short for over a month I have been speaking to them on Skype chasing my refund and every day they give me a different excuse as to why it hasn't been refunded. I believe this company to be a scam company. Has anyone else had these issues? Fortunately $1,200 is a pain in the arse to lose to fraud but it isn't going to break the bank. I wouldn't want anyone else to send them money and lose it.
In short, if you haven't sent EBIT any money dont.... you will not see it again!!