Quote from: batch19715 on October 26, 2017, 12:21:21 PM

When i couldn't get an Antminer S9 for love nor money a couple of months ago i decided to see what else i could find. I cam across the Ebit Ebang and decided to order one from their website.... what a mistake!

I placed the order and it said on their site it should be posted withing the week. Needless to say it wasn't posted. I tried to phone the contact number from their site but it would never connect. Eventually I found the main company website and found alternative contact numbers where i did manage to speak to someone. They advised me that they don't charge shipping on their site so i need to send them more money and also i should buy their power supply. At this point alarm bells stated ringing as they hadn't contacted me at any point and now they wanted another $350 from me. I decided to follow my instinct and cancel the order. I had already sent them $1,200 and wasn't willing to send them more money as i now believe wont see my money or the miner again.

To cut a long story short for over a month I have been speaking to them on Skype chasing my refund and every day they give me a different excuse as to why it hasn't been refunded. I believe this company to be a scam company. Has anyone else had these issues? Fortunately $1,200 is a pain in the arse to lose to fraud but it isn't going to break the bank. I wouldn't want anyone else to send them money and lose it.

In short, if you haven't sent EBIT any money dont.... you will not see it again!!

I can tell you that I had a lot of the same thoughts, but everything worked out after speaking with Lynn on Skype. I find its best to get her on Skype in early morning hours (business hours China). They did deliver 20 units to me. One unit was lost in transit and they are sending out a replacement.