Quote from: Transisto on June 03, 2013, 07:04:54 PM

Quote from: cavirtex on May 28, 2013, 07:35:08 PM

...

And as you likely are aware, we do reduce fees based on trading volume: https://www.cavirtex.com/fees

Disclaimer : Angry Canadian and shareholder.

What ? Have you calculated how much we're being screwed by your poor liquidity before reaching a volume needed to get the fees to 1% ?

Buying 1200 BTC bring me to paying 189$ per BTC and forget about the 0.5% fee there isn't enough in the whole orderbook.

Cavirtex price are also always off vs other exchange by either +5% or -5% and that last for months.

There has been no visible improvement made with a 300 000$ IPO in 3 months. Other than enabling 2FA but Stop limit order

Stop limit order has been disabled.

The merchant API is not done yet.

Sorry - Not impressed.

Ps: About time you bring a PR person on Bitcointalk.

Hi Transisto,

Thank you for your feedback.

Since the IPO, we have strengthened our customer service (e.g. personnel, ticketing system, etc.) and have invested in tech and business development. These will bear fruit, but it will take some time.

We are working on bringing back Stop/Trigger Limit Orders in our next update.

As far as a PR person goes, you're talking to him.

It goes without saying that the Bitcoin exchange business is evolving quickly and there are many ongoing challenges with respect to banking and government regulation.

We're facing these challenges head-on, but this does not come without costs.

Ultimately, we have honest desire to provide Canadians with a safe, reliable and trustworthy Bitcoin exchange service.

At the same time, we need to ensure our long-term viability as a business enterprise.

If you have any more questions or comments, please fee free to ask.

Thanks.