Quote from: NotFuzzyWarm on October 31, 2017, 12:54:23 AM

IMHO is not rudness, more like um, kicking someone into perhaps learning more about mining and what is involved in it. With so many of the same queries over and over generally dealing with payments, 5n and, PPLNS - all which are explained as clearly as possible on the site - well one gets testy.

I myself am rather known as short and to-the -point generally because a very simple Google search will give better answers to a lot of general mining questions not to mention rather specific ones such as dealing with AC power, cooling, etc.. Ya know, the whole 'Give a person a fish, teach a person to fish' thing. I do it to prod them into not just getting one answer but hopefully to also learn some of the 'why' behind it.

Mining does involve a modicum of know-how in various things and mining basics are well covered on numerous sites/youtubes etc. You are making a sizeable investment so read/watch all you can about mining -- the info is out there!

Yeah I agree with a lot of what you have to say, but if Kano doesn't want to answer people, he doesn't even have to. Not everyone is cut out for handling customer service. Some people shouldn't even try it. Other people in the forum are eager to help new people even when questions have been asked and answered many times.

But, like I said before, you and many other people may not be bothered by his rudeness. You may be so knowledgeable about bitcoin mining that you never have a question anyway.

But at one time you were a newbie. And many newbies come along all the time and just because rudeness doesn't bother you, it doesn't mean it won't bother everyone. Newbies find the Kano Pool thread on this BitcoinTalk forum and expect that it should be an easy place to ask a question, even if it's a retarded question. That is what the thread is for right? Or why even have it? And let's face it, a thread on BitcoinTalk is not an easy place to search for previous answers to a question. It won't even allow you to do multiple searches without agonizing and pointless waiting times between searches. I have no idea what that is all about. I don't see how there can be a spamming exploit that can be abused because of being allowed to search. BitcoinTalk is pretty clumsy, and non-user-friendly, especially for a new user.

Of course, that isn't Kano's fault. But he should know it. And he chose here to have his little thread going, rather than to set up something more user friendly himself or choose another forum.

I suppose I have digressed a bit. My only point is that not everyone is as tolerant of rude and snide treatment as you may be. People will just leave. Even if it makes no sense to you that they do. They do. I did. And he never even said anything to me. I just got tired of the childish attitude toward others. I enjoyed what others had to talk about. But luckily, there are more pools out there. And I am not sure if there is any pool out there that has lower earnings than Kano Pool at this time, so I am glad to be gone for more than one reason.