Quote from: richardsNY on October 31, 2017, 11:57:39 PM

Quote from: raminh on October 31, 2017, 10:04:42 PM

This is due to USA sanctions against Iran.
They banned all the Iranians without any notification.
It is really unfair. They must allow us to withdraw our money and then ban us.

That might be their justification to ban Iranian IP's, but you can just contact them and ask them what further steps are required to get your money/crypto out of there. I can't believe that they will actually attempt to refuse giving back any of these funds to *ex* users -- otherwise it's flat out theft. You can also choose to use a proxy to visit their site, or just set up yourself a solid and safe VPN connection. To add -- exchanges always notify their users when it comes to certain important TOS changes. Bitfinex did the same when it comes to them not allowing US citizens to make use of their platform anymore.

Even if I use VPN and open the website, my account is disabled.

All of my friends are experiencing the same problem. Our accounts was disabled for about 20 days and there was no answer to our tickets. Not only they didn't solve the problem, but also they banned our IPs today.