Quote from: mastahofdesastah on November 03, 2017, 10:42:54 PM

Quote from: CryptoTeng on November 03, 2017, 03:59:07 PM

Quote from: mastahofdesastah on November 03, 2017, 01:01:58 PM

In other words 18% of the 100 calls worked out?

The orders were retried to be placed as long as an Eservice unavailable answer were received. In case you don't get an Eservice unavaialble, you get either an order ID, or a type of undefined answers (assuming that your order input is correct, if not you can get other tyes of error messages). In the undefined case you don't know what happened to your order and you need to check your open order and/or trade history lists. In the undefined case the next order was placed, unknown orders were checked in one go at the end.

Getting to numbers to which you refer. For the list of 100 orders to be placed, a total of 182 calls had to be made due to having to retry to place orders when receiving a total of 82 Eservice failures.

This leaves 100 calls (please note the difference between calls and orders, even though their numbers are equal) which did not receive an Eservice failure. From these calls, 51 received an answer which included order ID and other info. This leaves 49 calls where the answers was undefined (as said some were later found in the order or trade list, but some were also not placed).

So in the end 51 of 182 calls yielded an order ID = 28% of calls giving a correct answer.

Counting only Eservice failures as errors the error percentage is 82/182 = 45%
Also counting calls of the undefined answer type as error increases the error percentage to 71.9%

I hope this answers your question

For me, the Eservice and undefined answers are counting as errors on Krakens side. The experience Trading on this site in combination with your number are saying to me:

IF i dont get a eservice error or a undefined answer, 28% of my trades are getting a order ID. That means not, that that your order get trough. Kraken can still cancel your order for some undefined reason, and your ending up with no Order or you switch it, because you execute a other order. Margin trading is the hell in such circumstances.

Im in bitcoin trading/mining since 2013, seem a lot of site come and go. I traded on Mt. Gox (RIP), btc-e(RIP), cryptsy(RIP), cex, vircurex, bitfinex, bitstamp and some really shady sites that i didn't even remember. But this Ladies and gentleman's is the worst experience you will make if you want to day/margintrade. Maybe its ok for some normal buys, but after the advanced options like stops are gone its getting ridiculous.

We (my business partner and I) are in Crypto trading since roughly 2013, and we are part of the Mt.Gox claim (hint, hint, smile). And this type of error rates were barely encountered by us, if at all.

About the numbers. I count undefined answers as errors as well, as I dont know for hack what happened to the call/order. So I completely agree with you for reasons stated in your post. I just liked too differentiate between the two types of error to be as precise as possible.