Quote from: CarlosCorreia on November 04, 2017, 04:32:59 PM

Is there any way to see the full balance?
With more than 5 decimals?

I have some dust in some coins and they appear in the Overview tab.

Is there any way to get them out of there?
I hear about some mobile app that shows the entire balance. Anyone knows?

Hi CarlosCorreia!

You can see your balances to 8 decimal places by exporting your ledger history. Please follow these instructions.

Quote from: atmosphere99 on November 05, 2017, 06:25:46 PM

Does anyone know if you cancel a wire transfer on Kraken (within 30-45 minutes of submitting it), do you still need to pay the $60 fee?

I've had a 'cancel requested' status all day. Suppose I'll be waiting days for an answer.

Hi atmosphere99! If your transfer has not been sent you will not be charged the $60.00 fee. The "cancel requested" status shows so that we're able to check if it was sent before the funds are credited back to your Kraken account. Please note that this needs to be done manually by one of our team members. Thanks for your patience.

Quote from: Retired on November 04, 2017, 04:30:10 PM

Do you have plans to be able to use your platform as a wallet to pay other people, like initiating SEPA transfers, etc?

Hi Retired! This will not be possible due to compliance reasons. The name on the bank account must match the name on your Kraken account. You are free to withdraw cryptocurrency to someone else though!

Quote from: aekgal on November 06, 2017, 03:16:31 PM

Dear Kraken.com supports

I have a big problem. I sent 16K USD on 27 September, and still no change on my balance. I opened ticket on your website. I have sent three times before this one. That transfer funded in 1-2 days. But this transfer is not, i am waiting more than week. I talk with my local bank branch they checked that transfer and they said there is no any problem on this transfer and already sent to your bank. Please help me.

Ticket #804227

I see in the ticket that you've indicated that these funds were send on October 27th. Assuming they have in fact been sent on October 27th there could be a delay on your funds because of a Japanese banking holiday on Friday. The Client Engagement Specialist assigned to this ticket will be reaching out to you on this matter.