Quote from: MaxHash on November 08, 2017, 12:19:12 PM

Quote from: BenCodie on November 08, 2017, 10:06:38 AM

I must say there is something wrong with this pool or they are doing something fishy as no payout from last 4 hours and account/Pending balance and Immature Balance remain same as 0 it was 4 hours ago

Earlier I was getting payouts every 30 to 60mins maximum 90mins
Nothing happened since last pay out that was exactly 4 and half hour ago.

Workers are alive and showing hashrate perfectly but again
Pending balance and Immature Balance is 0

For miners please be careful using Maxshare service as they are cheating

Hello,

We show all payout statistics for the pool publicly. All payments are listed here - https://ubiqpool.maxhash.org/#/payments as you can see they are working fine and miners are getting paid as they should.

It is stated very clearly in all our posts on Bitcointalk forum and on our website that the block finders rewards payments are processed once every 24 hours and are sent separately from your regular mining payouts. If you did find blocks then you will be rewarded for them at the proper time. For your reference full information about the block bounty promotion can be found here - https://ubiqpool.maxhash.org/#/finders

Please do send us your Ubiq wallet address and we can take a look at your payout history and make sure everything is correct. If you don't want to post it publicly then you send it to us through PM here, email to our support (support'at'maxhash.org) or in Discord.

I think you may have the wrong idea about how mining pools and block chain actually work. Miners get paid when the pool finds a block (this is how 99% of mining pools operate) because this block is what actually contains the reward of coins that you are mining (In the case of Ubiq 8 per block). If the pool did not find a block in that period you mentioned then of-course you will not see any "immature/pending balance" and you will not receive any payout because there was no nothing to pay you. The pool had a period between 6:03 UTC - 09:41 UTC this morning where it did not find any block (this can be confirmed here: https://ubiqpool.maxhash.org/#/blocks) so I believe this was the period that you mentioned you did not see any balance change on your miner.

We also have live support available for all miners through Discord (link on our website) and through our support email. We have not received any kind of support request from yourself or any other miner regarding any kind of issue at all. If you get in-touch with us through the proper support channels then we will more than happy to check everything together with you and make sure that everything is completely correct.

Look forward to your reply

-Team MaxHash

I replied on your other thread check here https://bitcointalk.org/index.php?topic=2356192.msg24244003#msg24244003